Privacy Policy

AUGMEN.IO website is owned by Paaw Innovations Private Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by AUGMEN.IO, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using AUGMEN.IO website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Introduction

This Privacy Policy explains how Augmen.io, its affiliates, and subsidiaries ("we," "us," or "our") collect, use, share, and protect your personal information when you use our services (the "Services"), which include our website, mobile applications, and any other platforms or services that link to this Privacy Policy.

2. Information We Collect

We collect information about you in several ways, including:

• Information You Provide Directly:

  • Account Information: When you create an account or use our Services, we may collect information such as your name, email address, phone number, and password.

  • Contact Information: We may collect information you provide to contact you, such as your address, email address, and phone number.

  • Demographic Information: We may collect demographic information such as your age, gender, and location.

  • Financial Information: If you make a purchase or use our paid services, we may collect financial information such as your credit card number and billing address.

  • Communication Information: We may collect information about your communications with us, such as emails, chat logs, and phone calls.

  • Video and Audio Data: When you use our video interaction features, we may collect and process audio and video data from your interactions.

• Information We Collect Automatically:

  • Usage Data: We may collect information about how you use our Services, such as the pages you visit, the features you use, and the actions you take.

  • Device Information: We may collect information about the device you use to access our Services, such as your IP address, device type, operating system, and browser type.

  • Location Information: We may collect information about your location, such as your IP address or GPS coordinates.

• Information We Collect from Third Parties:

  • We may receive information about you from third parties, such as social media platforms, data providers, and marketing partners.

3. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: We use your information to provide and improve our Services, such as processing your requests, responding to your inquiries, and personalizing your experience.

• Communicating with You: We use your information to communicate with you, such as sending you email notifications, promotional materials, and customer support messages.

• Personalizing Your Experience: We use your information to personalize your experience with our Services, such as recommending relevant features and content.

• Analyzing and Improving Our Services: We use your information to analyze and improve our Services, such as identifying trends and usage patterns.

• Marketing and Advertising: We may use your information to send you marketing and advertising messages, such as emails, text messages, and targeted ads.

• Fraud Prevention and Security: We use your information to detect and prevent fraud and other security risks.

• Compliance with Legal and Regulatory Requirements: We use your information to comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, data storage providers, and customer support providers.

• Business Partners: We may share your information with our business partners for marketing and advertising purposes.

• Legal and Regulatory Authorities: We may share your information with law enforcement agencies, government authorities, and other legal entities as required by law or to protect our rights and interests.

• Affiliates: We may share your information with our affiliates for business purposes.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Choices

You have certain choices regarding our use of your information, including:

• Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the communication or by contacting us directly.

• Accessing and Updating Your Information: You can access and update your account information by logging into your account.

• Deleting Your Account: You can delete your account by contacting us.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that a child under the age of 13 has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country of residence. We will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if necessary, by sending you a notification.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@augmen.io